Accountability
Metro undertakes several accountability processes to provide assurances that we are operating in a fiscally and socially responsible way to provide services that benefit our tenants, social housing applicants, the Community Housing Sector, and the broader community.
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Australian Charities and Not-for-Profits Commission (ACNC)
As a Not-For-Profit organisation with Public Benevolent status, Metro is required to submit an Annual Information Statement to the ACNC. Information such as the names/contact details for Directors, information about our programs and beneficiaries and copies of our Audited annual financial statements are accessible to the public on the ACNC registry.
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Registrar of Community Housing
All Community Housing providers are required to be registered under the National Regulatory Scheme for Community Housing (NRSCH) which in NSW is overseen by the independent Registrar of Community Housing.
This requires us to undertake a comprehensive compliance assessment every year to demonstrate that we use government funding effectively and have processes in place to protect government assets (including properties owned by the NSW government and managed by Metro). The assessment process therefore has a particular focus on Metro’s financial, asset management and governance processes.
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Department of Communities and Justice (DCJ)
On a quarterly and annual basis Metro provides extensive data to DCJ (our primary funding body) in relation to the management of tenancies and properties. Metro is required to meet specific sector wide benchmarks in relation to the management of vacant and void properties, arrears, operating costs and asset management/maintenance expenditure.
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Registry of Co-operatives
As a Co-operative, Metro is required to provide our audited financial reports to the NSW Registry of Co-operatives which is a business unit of the Department of Fair Trading