Metro Housing - Translation Services

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Applicants or Tenants who require assistance in communicating with Metro in their own language can contact us through the Telephone Interpreter Service on telephone: 131 450. People requiring in person interpreter services (i.e. for interviews or appointments with government/support agencies) can contact the Community Relations Commission on telephone 1300 651 500.

Translation services for recently arrived migrants (within first 2 years of settlement in Australia) can access these through the Commonwealth Department of Immigration's Adult Migrant English Program (AMEP) – the website www.immi.gov.au gives contact details of all AMEP centres. The Community Relations Commission of NSW translates documents for all other purposes.

Applicants or Tenants who are deaf, hearing-impaired or speech impaired can contact us through the National Relay Service www.relayservice.com.au on:

TTY/Voice service telephone: 13 36 77 or 1800 555 677
Speak/Listen (SSR) telephone: 1300 555 727 or 1800 555 727

Telstra offers a Disability Equipment program which provides eligible customers with telephones, accessories and teletypewriters (TTYs) for the same rental charge as a standard telephone handset. See www.telstra.com.au/disability or e-mail disability@online.telstra.com.au or telephone 1800 068 424 (voice) or 1800 808 981 (TTY).

Latest News

Policy Update Rental caps on Leasehold properties more>

Financial Statements Reports and Minutes more>

Vote Home Let's end the Housing Crisis by 2025 more>

Metro Annual Report 2015 now available more>

Metro Autumn 2016 Newsletter now available more>

Updated Metro Tenant Handbook - now available more>

Water Usage Charges Update to policy more>

Metro Vocational Scholarship Program more>


Our Location

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Suite 208,
1 Erskineville Rd
(corner of Wilson St)
Newtown NSW 2042
Tel: 02 9565 4599
Fax: 02 9557 9308

Our office hours are:

Monday, Tuesday, Thursday 10am – 4pm
Wednesday 1pm – 4pm
Friday by appointment only
You can also contact us online.