Metro Housing - Being a Good Neighbour

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Metro is committed to a fair and discrimination free environment for our tenants. We will not tolerate discrimination or harassment towards any tenant. This includes verbal, physical or other forms of harassment, discrimination or threatening behaviour related to racial, religious, cultural or personal differences.

Tenants have an obligation to abide by the conditions of their tenancy agreement. This means being responsible for their own conduct as well as for the behaviour of other occupants and visitors to their property.

Metro will not intervene in a neighbourhood dispute or investigate allegations unless the behaviours relate to a breach of the tenancy agreement. We encourage tenants to resolve problems with other tenants themselves or with the assistance of mediation services such as Community Justice Centres. It is not our role to carry out criminal investigations.

If we are able to substantiate that a complaint is a breach of the tenancy agreement we will take appropriate action through the Consumer, Trader and Tenancy Tribunal.

Latest News

Policy Update Rental caps on Leasehold properties more>

Financial Statements Reports and Minutes more>

Vote Home Let's end the Housing Crisis by 2025 more>

Metro Annual Report 2015 now available more>

Metro Autumn 2016 Newsletter now available more>

Updated Metro Tenant Handbook - now available more>

Water Usage Charges Update to policy more>

Metro Vocational Scholarship Program more>


Our Location

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Suite 208,
1 Erskineville Rd
(corner of Wilson St)
Newtown NSW 2042
Tel: 02 9565 4599
Fax: 02 9557 9308

Our office hours are:

Monday, Tuesday, Thursday 10am – 4pm
Wednesday 1pm – 4pm
Friday by appointment only
You can also contact us online.