Metro Housing - Accountability

We've noticed that Javascript has been turned off in your browser settings.
>>To print page, use File>Print from browser menu.
>>To email this page, copy the URL from the browser to paste into your email.
>>To increase text size, use Ctrl + keys (PC) and Cmd + keys (Mac).
>>To decrease text size, use Ctrl - keys (PC) or Cmd - keys (Mac).

There are several processes to provide assurance to the community that we are operating in a fiscally responsible manner and providing high quality services to our stakeholders.

  1. All Community Housing providers are required to be registered on an annual basis by the Registrar of Community Housing.

    This involves independent review of each organisation's operations in relation to financial and asset management. Registration processes are intended to ensure that we are accountable for how we use government funding and the processes we have in place to protect government assets (ie properties).
  2. On a quarterly and annual basis Metro provides extensive data to our funding body in relation to the management of our properties and tenancies.

    This assesses our performance in relation to the management of arrears, void and vacant periods and operating costs against benchmarks set for the community housing sector as a whole.
  3. Metro has also voluntarily undertaken Accreditation through Global-Mark to assess our compliance with the Community Housing standards.

    Accreditation also assesses our compliance with financial and asset management but has an added focus on examining the quality of our services to applicants and tenants.
back to top

Latest News

Community Housing Tenant Network representative is required more>

STEP Program is a NSW Government funded initiative more>

Everybodys Home wants to fix the housing system more>

Wesley Training offers placement in their Career Pathways Program more>

Policy Update Rental caps on Leasehold properties more>

Financial Statements Reports and Minutes more>

Vote Home Let's end the Housing Crisis by 2025 more>

Metro Annual Report now available more>

Metro Newsletters now available more>

Our Location

click to view full size map
click to view us on Google maps

Suite 208,
1 Erskineville Rd
(corner of Wilson St)
Newtown NSW 2042
Tel: 02 9565 4599
Fax: 02 9557 9308

Our office hours are:

Monday, Tuesday, Thursday 10am – 4pm
Wednesday 1pm – 4pm
Friday by appointment only
You can also contact us online.

back to top